Introduction
sunny-fell is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
We collect personal information that you voluntarily provide to us when you express interest in obtaining information about our products and services, when you participate in activities on the website, or otherwise when you contact us.
Personal Information Provided by You
The personal information we collect depends on the context of your interactions with us and the website, the choices you make, and the services you use. The personal information we collect may include:
- Name and contact details (email address)
- Project requirements and preferences
- Communication records and correspondence
- Any other information you choose to provide
Information Automatically Collected
We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information.
How We Use Your Information
We use personal information collected via our website for a variety of business purposes:
- To respond to enquiries and provide the services you request
- To send administrative information, such as updates and changes to our terms and policies
- To improve our website and services
- To analyse how our website is used so we can improve user experience
- To comply with legal obligations
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following situations:
- With service providers who assist us in operating our website and conducting our business
- When required by law or to respond to legal process
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymise it.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details provided below.
Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Websites
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
Contact Us
If you have questions or comments about this policy or wish to exercise your rights, please contact us at:
sunny-fell
47 Carpenter Lane
Collingwood VIC 3066
Australia
Email: [email protected]